Mangatrai Jewellery

Shipping Policy


  • All product item prices shall be as stipulated on the Website and they will be inclusive of VAT. Where applicable, the price excludes delivery charges.
  • The total purchase price, including VAT and delivery charges, if any, will be displayed in your shopping cart prior to confirming the order.
  • Payment of the price plus VAT and delivery charges, if applicable, must be made in full to us before the order is dispatched.
  • On receiving your order, we shall confirm by email the details, description and price for the Product Items.
  • If payment is not made on time or the payment is rejected or refused, the amount owing will be treated as overdue. In such a circumstance, we have the right to immediately cancel delivery of the product items until and unless payment has been received.
  • If the product items ordered by you are not available due to no stock, then you will be intimated and given the option to either wait until the product items are available from stock or cancel the order altogether and receive a full refund within 7 days.
  • Credit Cards - VISA, MasterCard, American Express & ICICI Credit are accepted.


We take all reasonable care to make our Site as secure as we can make it. All credit card transactions on this site are processed using a secure payment gateway. When the order is placed at our Website, the credit card numbers are encrypted using 128 bit encryption, which is PCIDSS compliant. They are only decrypted after they reach our computer. They are not held in clear text on the Website or our customer database.

However, in the event of the unpredictability of technology and the online environment, it cannot be guaranteed that this Website will be uninterrupted or entirely error free, or free of viruses or bugs or compatible with any other software or material. So accessing the web site remains entirely at your own risk AND we are not responsible if we are unable to provide our online services for any reason beyond our control.


Orders will be dispatched within 7 working days from receipt of your acknowledgement email, subject to credit clearance, address verification and availability of items.

In case a specific delivery date has been agreed upon and where the same cannot be adhered to due to delay or items are out of stock, you will be immediately notified and given the opportunity to either agree to a new delivery date OR opt for a full refund.

We shall make every possible effort to meet any date agreed for delivery. Wherein the same is not adhered to, we are not liable for any losses, costs, damages or expenses incurred by you or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.

Delivery of your Goods shall be made to the destination address as specified by you in the order. On your part, you shall make all arrangements necessary to take delivery of the Goods.

In case you fail to take delivery at the agreed time, at the destination address, you shall remain liable to take upon yourself the whole risk upon delivery of the goods. Wherein, you are not present at time of delivery, goods will be given to the person available at your place, based on his disclosing his ID and giving the receipt in lieu of the same.

© 2014 | All Rights Reserved.